POLITIKA DOSTAVE

Dostava i isporuka

Dostavljamo u većinu zemalja širom svijeta, za sve domaće i međunarodne pakete. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

Sve narudžbe će potrajati otprilike 3-5 radnih dana to process. Delivery within the United States takes approximately 12-25 business days after processing, while international delivery takes approximately 14-30 radnih dana to carry out as well. Kindly note that the delivery time will vary during holidays or limited edition launches.

Ne odgovaramo za isporuke na koje utječu carina, prirodne pojave, prijenosi od USPS-a do lokalnog prijevoznika u vašoj zemlji ili štrajkovi ili kašnjenja u zračnom i kopnenom prijevozu, niti nastale dodatne naknade, carine ili zaostali troškovi.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realise you have made an error in your shipping details, kindly e-mail us at [e-pošta zaštićena] čim prije.

RETURN POLICY

Zamjena

In the events where the product received comes with manufacturing defects, buyers are entitled to request for a product replacement within 7 days of receiving the item. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects to info@wowelo.com. If the case is deemed valid, Wowelo will cover related cost to deliver a replacement.

If buyers request product return for reasons other than manufacturing defects, we are not responsible for the return shipping cost.

After 7 days of receiving the item, buyers can no longer request for item replacement for any reason.

Changes on Orders

Kupcima je dopušteno unositi izmjene u narudžbe, wunutar 24 sata obavljanja kupovine i prije narudžbe su ispunjene. Kupci će snositi dodatne troškove za bilo kakve promjene u narudžbama nakon 24 sati obavljanja kupovine.

Kupcima nije dopušteno otkazati kupnju nakon što se narudžbe postave.